Intervention 5.2 - Refresher courses 

Promotion and exchange programmes aimed at tour operators and services for the sector of tourism - Project managed by the LAG DELTA 2000
This refresher course lasted 58 hours and was targeted at local operators of the sector of tourism. The aim was to improve their competitiveness providing them with new knowledge and skills, while informing them about the characteristics of the territory and its potential in terms of diversification and de-seasoning of the offer. The course dealt with techniques of marketing and tourist promotion, the use of the internet in tourist enterprises, environmental quality in the tourist system and the concept of area quality. The course also included visits to and exchanges with other national and international areas, as the Delta of the Veneto Region and the famous wetlands of the Camargue Region. 62 operators participated in the course, representing different local tourist structures - campsites, B&Bs, hotels, guided tours services, accommodation rental agencies, travel agencies, etc. 20 participants obtained the certificate of attendance.